Shipping & Returns
PLEASE NOTE: ALL SALE & CLEARANCE ITEMS ARE FINAL SALE AND NOT ELIGIBLE FOR RETURNS AND EXCHANGES.
NO PRICE ADJUSTMENTS TO PREVIOUS PURCHASES.
Requests for returns must be received within 14 days of the date of receipt. Items should not be worn, altered, or washed. All original packaging must be included and the item must be accompanied by the receipt. Socks, underwear, discounted/sale and made-to-order items are final sale.
Please email customercare@willychavarria.com
Returns must be shipped at your own expense.
Please ship returns to:
WILLY CHAVARRIA
67 WEST STREET, SUITE 234
BROOKLYN, NEW YORK, 11222
WILLY CHAVARRIA does not offer direct exchanges. We ask that you return the item for a full refund and place a new order for the preferred item(s). WILLY CHAVARRIA has the right to deny returns for refund or credit if the merchandise does not meet the company’s return policy requirements.
We are not responsible for missing packages.
Store credits or refunds will not be processed until the return has been received and approved.
Complimentary Domestic* Shipping on all orders over $300.
For domestic orders in the Lower 48 States we offer complimentary shipping for orders over $300. For domestic orders for the Lower 48 States under $300, we charge a flat rate of $10.
We are unable to ship to PO boxes.
Complimentary International Shipping on all orders over $500.
Please note: International custom fees, duties and taxes are not included in the shipping rates charged to our customers on our website. The customer is responsible for any additional international customs, duties, taxes, or port fees that may incur.